Company Information
Hunan Kukai Electromechanical Co.Ltd is a high-tech enterprise specializing in research,development,production and sales of key cutting machine,which is headquartered in Changsha city,Hunan Province.
We are the manufacturer of SEC-E9 key machines,and we provide a innovation key cutting solution for the discerning locksmith.
The key cutting machines have been sold all over the world,such as USA,Spain,Australia,Mexico,South Africa,Israel,Brazil,Malaysia,Russia and so on.
Excellent quality products and perfect after-service have been the goal of our pursuit, but also we win the customer's important reasons.
To the customers who purchase our products, we will:
1. According to the customer's requirements, supply the technical guidance and advice.
2. Assist customer to operate the machine, including instruction, video and long-distance training.
3. Provide matainance parts to distributor for after-sales service.
Hunan kukai has CE, FCC, SGS certification and many patent of invitation. We shipped many key cutting machine to USA each year.
Some key cutting machine are shipped to South Africa, Spain ,Mexico,South America, Brazil etc.
Our Services
1. Any inquiries will be replied within 24 hours;
If nobody answer you online please leave us a message ,we will reply you as soon as possible.
2. Professional manufacturer, Welcome to visit our factory in Hunan;
3. OEM/ODM available;
4. High quality,reasonable & competitive price, fast lead time;
5. Have CE, SGS FCC certificate;
6. Lifelong free software upgrades, almost 2-4 times per year.
7. After-Sale service:
1). All products will have been strictly Quality Checked in warehouse before packing, including testing the machine and checking accessory quantity;
2). All products will be well packed before shipping.
3). All of our product have one-year product quality warranty, free repair and maintenance service within one year and power technology support in whole life.
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FAQ
Q1.What's the Payment terms?
A:Shipping after Payment received.We accept T/T,Paypal,Western Union,MoneyGram and ****** Trade Assurance.etc.
Q2.How long will you send the paid order?
A: 1-3 working days after payment.
Q3.Do you have return policy?
A: Yes, we have 1 years Warranty.We'll take the cost of broken parts.and we support refund if machine not as described.
Q4:How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
Q5.What is your terms of packing?
A: Generally,we pack our goods in Standard Shrinking Package and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q6. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q7.How about your delivery time?
A: Generally, it will take 1-3 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q8.Can you produce according to the samples?
A:OEM order is welcome
Q9. Do you test all your goods before delivery?
A: 1)Yes, we have 100% test before delivery
2). All products will have been strictly Quality Checked in warehouse before packing, including testing the machine and checking accessory quantity;
3). All products will be well packed before shipping.
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